Contact Us

We're here to assist with your luxury stay at Aloma Stay. Reach out anytime.

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+94 77 847 8588

Email Us

reservations@alomastay.com

Visit Us

243/41/B Sangabogama, Kandy (20400), Sri Lanka.

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Our Location

Contact Information

Our dedicated concierge team is available 24/7 to assist with reservations, inquiries, and special requests.

Our Address

Aloma Stay

243/41/B Sangabogama,

Kandy (20400),

Sri Lanka.

Phone Numbers

Reservations: +94 77 847 8588

Email Addresses

Reservations: reservations@alomastay.com

General: info@alomastay.com

Business Hours

Front Desk: 24/7

Concierge: 6:00 AM - 12:00 AM

Check-in: 3:00 PM

Check-out: 11:00 AM

Emergency Contact

For urgent assistance during your stay, please contact our 24/7 emergency line:

+94 77 847 8588

Available for medical emergencies, security issues, and urgent guest needs.

Frequently Asked Questions

Reservation Questions

We offer flexible cancellation up to 48 hours before check-in for standard reservations. Package deals may have different terms. Please refer to your confirmation email for specific details.

Early check-in and late check-out are subject to availability and may incur additional charges. Please contact our concierge team in advance to make arrangements.

General Information

All guests enjoy complimentary WiFi, access to our fitness center and spa facilities, daily housekeeping, valet parking, and concierge services. Additional amenities vary by room category and package.

Yes, Aloma Stay welcomes pets under 25 pounds. A pet fee applies, and we offer pet beds, bowls, and special treats. Please inform us when making your reservation.

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